Product Designer: AI Agent Tools

The AI Agent Tools team is building a new category of e-commerce experience: intelligent agents that guide shoppers, learn from merchandiser expertise, and drive real business outcomes. This is one of the most consequential design problems in retail right now, and it's wide open.

You'll be designing the future of product discovery — the moment a shopper goes from intent to purchase, reimagined through AI. You'll define what agentic shopping looks like, shape how merchandisers control it, and prove it works in the real world through live UI experiments and shopper data.

• You're a product designer who owns problems, not screens
• Comfortable with ambiguity, can partner with PMs to shape direction
• Know how to translate research insights into production-ready interfaces, working closely with engineers
• A goal-oriented, iterative mindset — you focus on solving high-impact problems and are comfortable learning, improving, and shipping quickly
• Practical experience with research — you've led user interviews, usability tests, and data analysis
• Experience designing for unfamiliar problems, especially in B2B contexts
• Systems thinking — you spot patterns, define systems, and design scalable, reusable solutions